Privacy Policy

At PearPick, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

Personal Information: When you place an order or create an account, we collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment processor)

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type and operating system

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status and shipping updates
  • Respond to customer service inquiries and support requests
  • Process returns, refunds, and warranty claims
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: We work with third-party companies that help us operate our business, such as:

  • Payment processors to handle transactions securely
  • Shipping carriers to deliver your orders
  • Email service providers to send communications
  • Website hosting and analytics providers

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Restricted access to personal information by employees

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails
  • Cookie Control: Manage cookie preferences through your browser settings

To exercise any of these rights, please contact us at fabpuka@yahoo.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for at least 7 years for tax and accounting purposes.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at fabpuka@yahoo.com

10. International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: fabpuka@yahoo.com
  • Mail: 4 Hopewell Court, Hanbury Road, London, Acton, W3 8JW, United Kingdom