Contact information

We're here to help

Have a question about your order, a product, or anything else? We'd love to hear from you. Our team will get back to you as soon as possible.

Email: support@pearpick.com

Response time: Within 1–2 business days

Business hours: Mon – Fri, 9am – 6pm EST

Address: 4 Hopewell Court, Hanbury Road, London, W3 8JW, UK

Before you reach out

You might find a quick answer in one of our policy pages:

  • Order not arrived yet? Check our Shipping Policy — standard delivery takes 10–20 days.
  • Want to return something? See our Refund & Returns Policy.
  • Questions about digital products? They are non-refundable once delivered.

Still need help? Don't hesitate to email us at support@pearpick.com — we'll get back to you promptly.